Most of my public policy career has been shaping policy from the inside of government or a non-profit. I had not spent time in the ranks of a traditional lobbyist. The idea I had built was from watching “Thank You For Not Smoking” on repeat for years. I absolutely loved that movie, but it doesn’t reflect reality. Thankfully, my time as a multi-client lobbyist has broadened my depth of policy making, gaining invaluable experience and truly understanding the role. My time at MLC has shown me that the work lies at the intersection of business, advocacy, and public policy. This role has been dynamic, at times challenging, and deeply rewarding. Here are some key lessons I’ve learned along the way.
1. Relationships Are Everything
One of the first lessons I learned is that relationships drive results. Building trust with stakeholders, whether legislators, agency officials, or grassroots advocates, is crucial. Relationships take time and happen at the speed of trust. Success often depends on your ability to cultivate and maintain these connections over time. People remember who shows up, who listens, and who follows through.
2. Communication Is an Art
Translating complex policy issues into clear, actionable messages for clients, decision-makers, and the public is a core skill. It’s not just about knowing the facts; it’s about framing them in a way that resonates with each audience. I’ve learned the importance of tailoring messages, choosing the right medium, and being concise yet persuasive.
3. Adaptability Is Essential
Government affairs is a fast-moving field. Legislative priorities shift, administrations change, and unexpected events (like a pandemic) can upend years of planning overnight. The ability to pivot, reassess strategies, and find new opportunities in changing circumstances has been vital to my success.
4. Integrity Matters
Ethics and credibility are fundamental. The best consultants are trusted not just for their expertise, but for their honesty and transparency. I’ve learned that protecting my reputation and acting with integrity, even when it means pushing back against a client or declining a project, pays dividends in the long run.
5. Research and Preparation Are Your Foundation
Effective advocacy starts with deep research. Understanding the legislative and regulatory landscape, the history behind an issue, and the motivations of key players is essential. I’ve learned to never walk into a meeting unprepared and to always anticipate tough questions as well as to ask them.
6. Collaboration Drives Impact
Success in government affairs often requires working alongside a diverse array of partners, industry groups, nonprofits, coalitions, and clients. The most impactful outcomes come from leveraging collective strengths and building consensus, even when interests don’t fully align.
7. Patience and Persistence Pay Off
Policy change rarely happens overnight. It takes time to educate stakeholders, build support, and see legislation or regulations move forward. I’ve learned to celebrate small wins, stay persistent, and keep the long-term goal in sight.
Four years as a multi-client government affairs consultant have taught me that success is built on relationships, adaptability, and integrity. The work can be unpredictable, but it’s also an opportunity to make a real difference in how policies are shaped and implemented. For anyone considering this path, embrace continuous learning, seek out mentors, and always remember the value of listening and collaboration.
